How do I get an on-hold message for my business?
Telephone systems. Hardware. Content. Various other technical doohickeys. There is a lot of work and consideration that goes into the creation and deployment of [...]
When Karen Calls Your Business
Are you treating your callers well? More often than not, the demeanor you experience when interacting with your callers is a direct result the [...]
Customers: Their Success Is Our Success
By Chad Everaert Do you put customers on hold? Silly question….of course you do! For most businesses with a telephone it’s inevitable, and chances are [...]
3 Tips To Get The Most Out Of Your Business Phone
1. Improve Call Retention. Eliminate abandoned calls and keep your callers on the line with your business. (Avoid costly hang-ups and sales lost to the [...]
Choosing “The Voice” Of Your Business
By Chad Everaert Every business has a particular voice or sound to it. Something that represents its personality, embodies its principles and says “this is [...]
Why EVERY Business Owner Should Anonymously Call Their Own Company
By Chad Everaert The Caller Experience can be described as the treatment that a customer receives during a call to your business, and the feeling [...]
Top 5 Telecom Benefits During Covid-19
By Chad Everaert With the second wave of the Covid-19 pandemic hitting us and the looming threat of lockdown, now is the time to revisit [...]
