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Why EVERY Business Owner Should Anonymously Call Their Own Company

By Chad Everaert The Caller Experience can be described as the treatment that a customer receives during a call to your business, and the feeling [...]

The Ultimate Frontline Worker For Automotive Dealerships

By Todd Shearon THE ULTIMATE FRONTLINE WORKER No doubt Covid has changed the way we do business. Now more than ever, phone systems have become [...]

2022-01-19T18:21:48+00:00September 23rd, 2020|Business Phone, Customer Service, IVR Service, On Hold Messaging|

Top 3 Reasons To Use A Professional Background Music Service

By Chad Everaert With its unique ability to elicit emotions, recall memories, create specific moods and influence decisions, music truly is a superpower of the [...]

2022-01-19T18:21:48+00:00July 21st, 2020|Background Music, Customer Service, In Store Messaging|

Time to upgrade your phone system?

Before you make any decisions, be sure to notify your provider that you use HPC for your on-hold messaging and that your new system needs to be able to accommodate either a digital file upload or be able interface a hardware message player.

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