Phone Tech Reduces Client Connection
Over the past decade, businesses have increasingly adopted phone-based technologies to streamline operations and improve efficiency. Automated phone systems, text notifications and AI-driven call [...]
How Audio Marketing Can Level Up Your Game
Has your graphic and text marketing lost is lustre? Are people tuning out because they think you don’t have anything new to say? Why [...]
How to Speak to Callers Waiting on Hold
As a business owner, you know that the customer experience is everything. And while most of the focus goes to the first moments of [...]
Why On-Hold Messaging is a valuable tool for Credit Unions
A survey by Inbound Telephone Call Center reports that 94% of all marketing budgets are spent on inducing a customer to call, while [...]
Why is on hold messaging important for business telephones
On-hold messaging is important for business telephones for several reasons: Enhanced Customer Experience: When customers are placed on hold, it's an opportunity for businesses [...]
Tools Versus Skills
By Chad Everaert Leveraging technology systems for business can be a slippery slope. There is an endless flow of purpose-built software and hardware systems [...]
What is your hold time?
Try our hold time calculator to see how much "one on one" time you’re missing out on! In the advertising world, attention [...]
On-Hold Messaging Vs Music On-Hold
Joe DiGiorgio, owner of Hold Please Communications, discusses the difference between music on-hold and message on-hold, and shares his thoughts on the all around [...]
