How do I protect my employees and customers? Say Hello to your new Health & Safety Officer!
By Chad Everaert As restrictions are beginning to lift in the wake of Covid 19, business owners are faced with many decisions before re-opening. “Will [...]
How Satisfied Are Your Callers? The Rule Of 22
By Chad Everaert So the credit card has been approved and payment has been received. The sale is now over, right? Wrong. This transaction is [...]
The Telephone Is The Rock Star Of Your Back-To-Work Plan
By Chad Everaert And just like that, everything that we knew changed. Businesses deemed non-essential were ordered to cease operations and lock their doors, employees [...]
Creating Superior Customer Service
On Hold. On Time. On Point. Creating Superior Customer Service with Timely Messages. If you’ve invested in an on-hold message program for your business, you [...]
Schooley Mitchell Webinar 2015
Schooley Mitchell Webinar - The Benefits Of On-Hold Messaging In case you missed the webinar on May 4th, you can view it below. You can [...]
On-Hold Messaging Whiteboard Video
Want to enhance your sales and marketing strategies and improve your customer experience? Watch the short whiteboard video below to learn how an On-Hold Message [...]
New at HPC
We are happy to announce that we are now utilizing USB download message on hold units from ProDigital Manufacturing. These units are reliable, easy to [...]
Tips & Tricks
Tips & Tricks To Get The Most Out Of Your Business Phone 94% of all marketing budgets are spent on inducing a customer to call, [...]
