When Karen Calls Your Business

Are you treating your callers well? More often than not, the demeanor you experience when interacting with your callers is a direct result the [...]

Top 3 Reasons To Use A Professional Background Music Service

By Chad Everaert With its unique ability to elicit emotions, recall memories, create specific moods and influence decisions, music truly is a superpower of the [...]

2022-01-19T18:21:48+00:00July 21st, 2020|Background Music, Customer Service, In Store Messaging|

How do I protect my employees and customers? Say Hello to your new Health & Safety Officer!

By Chad Everaert As restrictions are beginning to lift in the wake of Covid 19, business owners are faced with many decisions before re-opening.  “Will [...]

2022-01-19T18:21:48+00:00June 12th, 2020|In Store Messaging, Marketing, Uncategorized|

Time to upgrade your phone system?

Before you make any decisions, be sure to notify your provider that you use HPC for your on-hold messaging and that your new system needs to be able to accommodate either a digital file upload or be able interface a hardware message player.

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