When Karen Calls Your Business
Are you treating your callers well? More often than not, the demeanor you experience when interacting with your callers is a direct result the [...]
Customers: Their Success Is Our Success
By Chad Everaert Do you put customers on hold? Silly question….of course you do! For most businesses with a telephone it’s inevitable, and chances are [...]
3 Tips To Get The Most Out Of Your Business Phone
1. Improve Call Retention. Eliminate abandoned calls and keep your callers on the line with your business. (Avoid costly hang-ups and sales lost to the [...]
Choosing “The Voice” Of Your Business
By Chad Everaert Every business has a particular voice or sound to it. Something that represents its personality, embodies its principles and says “this is [...]
Why EVERY Business Owner Should Anonymously Call Their Own Company
By Chad Everaert The Caller Experience can be described as the treatment that a customer receives during a call to your business, and the feeling [...]
Top 5 Telecom Benefits During Covid-19
By Chad Everaert With the second wave of the Covid-19 pandemic hitting us and the looming threat of lockdown, now is the time to revisit [...]
Make A Great Impression With Your Company Greeting
By Todd Shearon You typically have no idea who it might be when your phone rings, and your first impression can be a huge influence [...]
The Ultimate Frontline Worker For Automotive Dealerships
By Todd Shearon THE ULTIMATE FRONTLINE WORKER No doubt Covid has changed the way we do business. Now more than ever, phone systems have become [...]
