Make A Great Impression With Your Company Greeting
By Todd Shearon You typically have no idea who it might be when your phone rings, and your first impression can be a huge influence [...]
The Ultimate Frontline Worker For Automotive Dealerships
By Todd Shearon THE ULTIMATE FRONTLINE WORKER No doubt Covid has changed the way we do business. Now more than ever, phone systems have become [...]
Top 3 Reasons To Use A Professional Background Music Service
By Chad Everaert With its unique ability to elicit emotions, recall memories, create specific moods and influence decisions, music truly is a superpower of the [...]
How Satisfied Are Your Callers? The Rule Of 22
By Chad Everaert So the credit card has been approved and payment has been received. The sale is now over, right? Wrong. This transaction is [...]
The Telephone Is The Rock Star Of Your Back-To-Work Plan
By Chad Everaert And just like that, everything that we knew changed. Businesses deemed non-essential were ordered to cease operations and lock their doors, employees [...]
Creating Superior Customer Service
On Hold. On Time. On Point. Creating Superior Customer Service with Timely Messages. If you’ve invested in an on-hold message program for your business, you [...]
