Why EVERY Business Owner Should Anonymously Call Their Own Company
By Chad Everaert The Caller Experience can be described as the treatment that a customer receives during a call to your business, and the feeling [...]
Top 5 Telecom Benefits During Covid-19
By Chad Everaert With the second wave of the Covid-19 pandemic hitting us and the looming threat of lockdown, now is the time to revisit [...]
The Ultimate Frontline Worker For Automotive Dealerships
By Todd Shearon THE ULTIMATE FRONTLINE WORKER No doubt Covid has changed the way we do business. Now more than ever, phone systems have become [...]
How Satisfied Are Your Callers? The Rule Of 22
By Chad Everaert So the credit card has been approved and payment has been received. The sale is now over, right? Wrong. This transaction is [...]
The Telephone Is The Rock Star Of Your Back-To-Work Plan
By Chad Everaert And just like that, everything that we knew changed. Businesses deemed non-essential were ordered to cease operations and lock their doors, employees [...]
Which Phone System is Best for Your Business?
The way we connect with each other has vastly changed over the last 20 years. However, even in our world of e-mail, texting, and social [...]
Telecom Solutions for Disaster Restoration Specialists
How IVR & On-Hold Messaging Can Improve Customer Service In business, first impressions are everything and how your company manages in-bound calls can determine the [...]
Tips & Tricks
Tips & Tricks To Get The Most Out Of Your Business Phone 94% of all marketing budgets are spent on inducing a customer to call, [...]
