Can I Set Up On-Hold Messaging for My Home Business?
When you run a business, every call counts. According to Oren Harari of The Tom Peters Group, “8 to 15% of a company’s customer base [...]
15
01, 2020
12
12, 2019
6 Signs it’s Time to Update your On-Hold Messaging
If you’ve invested in an on-hold messaging service, you undoubtedly recognize the great opportunity it provides you to advertise to a targeted, qualified buyer. On-hold [...]
20
11, 2019
4 Mistakes Businesses Make with Their On-Hold Messages
There are countless benefits to utilizing an on-hold messaging service, but are you getting the most value for your advertising dollar? Is there a “wrong” [...]
1
11, 2019
Best Practices For Your IVR Auto Attendant
Setting up an auto attendant greeting for your business? While an IVR/Auto Attendant can improve caller experience by forming a great first impression and increasing [...]
15
10, 2019
Is In-Store Messaging Right For My Business?
“Would you like fries with that?” As an upsell, it works, but it’s a bit of a tired line. If your sales need a little [...]
30
09, 2019
What’s the Difference Between Auto Attendant and IVR?
Ever called a business and feel like you’ve interrupted someone before their morning coffee? Have a hard time getting someone to even pick up the [...]
19
09, 2019
Add in Some Jingle – Updating Your On-Hold Messages for the Holidays
The holidays are just around the corner! You’ve decked your halls, but did you remember to deck your calls? If your business utilizes an on-hold [...]
12
09, 2019
The 3 Biggest Mistakes Made When Answering Inbound Calls
You spend thousands of dollars a year on advertising, trying to get your phone to ring…but what happens when people DO call? Are you maximizing [...]
