Top 3 Reasons To Use A Professional Background Music Service
By Chad Everaert With its unique ability to elicit emotions, recall memories, create specific moods and influence decisions, music truly is a superpower of the [...]
21
07, 2020
12
06, 2020
How do I protect my employees and customers? Say Hello to your new Health & Safety Officer!
By Chad Everaert As restrictions are beginning to lift in the wake of Covid 19, business owners are faced with many decisions before re-opening. “Will [...]
28
05, 2020
How Satisfied Are Your Callers? The Rule Of 22
By Chad Everaert So the credit card has been approved and payment has been received. The sale is now over, right? Wrong. This transaction is [...]
18
05, 2020
The Telephone Is The Rock Star Of Your Back-To-Work Plan
By Chad Everaert And just like that, everything that we knew changed. Businesses deemed non-essential were ordered to cease operations and lock their doors, employees [...]
10
03, 2020
Which Phone System is Best for Your Business?
The way we connect with each other has vastly changed over the last 20 years. However, even in our world of e-mail, texting, and social [...]
25
02, 2020
Preloaded Music: A Substitute for On-Hold Messaging?
We’ve heard it several times over the last few years… “We don’t need on-hold messages anymore, our new phones come loaded with music.” An all-in-one [...]
7
02, 2020
What is On-Hold Messaging?
Placing a call “on hold” may seem like a harmless, routine business practice, but let’s face it: no one likes to wait. In fact, according [...]
22
01, 2020
Telecom Solutions for Disaster Restoration Specialists
How IVR & On-Hold Messaging Can Improve Customer Service In business, first impressions are everything and how your company manages in-bound calls can determine the [...]
