Is In-Store Messaging Right For My Business?
“Would you like fries with that?” As an upsell, it works, but it’s a bit of a tired line. If your sales need a little [...]
What’s the Difference Between Auto Attendant and IVR?
Ever called a business and feel like you’ve interrupted someone before their morning coffee? Have a hard time getting someone to even pick up the [...]
Add in Some Jingle – Updating Your On-Hold Messages for the Holidays
The holidays are just around the corner! You’ve decked your halls, but did you remember to deck your calls? If your business utilizes an on-hold [...]
The 3 Biggest Mistakes Made When Answering Inbound Calls
You spend thousands of dollars a year on advertising, trying to get your phone to ring…but what happens when people DO call? Are you maximizing [...]
On-Hold Messaging: A Vital Service for Funeral Homes
How Balanced, Compassionate Messages Can Benefit the Company and the Caller The telephone is often your business’s first line of communication and how you manage [...]
