On Hold Messaging
On-Hold Messaging
Were you aware that callers will stay on the line up to 25% longer when provided with On-Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio? That’s a pretty significant improvement; one that could make all the difference as to whether, or not, you are going to win their business.
We have been providing professionally written and recorded On-Hold Messaging services to businesses in the Windsor area for THIRTY YEARS and we’d love the opportunity to work with yours.
When you partner with Hold Please Communications for your telecom marketing needs, you’re getting one of the original Message On-Hold Companies. Our team of professional copy writers take the time to learn about your company and your industry, to determine the best approach to your messaging. We’re also well experienced in working with any existing marketing content and/or advertising personnel to ensure consistent branding across all channels.
For the most effective On-Hold Messaging in Windsor contact hpc!
Automotive
Leisure
Professional
Care
Our easy 3 step process:
Our easy 3-step process:
Enjoying the benefits of On-Hold Messaging is as easy as 1-2-3!
Why choose hpc?
Because you care about your callers AND your business!
Here at hpc, we’re more than just a bunch of pretty faces. We’re a dedicated group of composers, audio engineers, copywriters, and customer service professionals, all experts in our respective fields. Whether you prefer messages that are professional, understated, or downright off-the-wall, we do our research to provide you with a custom program that fits your company’s needs and values.
· 30 years in the industry
· EMA/OHMA Certified (Experience Marketing Association, On-Hold Messaging Association)
· Solutions for small, medium and enterprise businesses
What you get with hpc:
All programs consist of:
· 5 custom 30 second messages mixed with music (4minutes total program length)
· Pre-formatted specifically to sound great on the telephone
· All digital file formats to fit analog or VoIP telephone systems
· USB or internet download message playback hardware where required
· Full creative, copy and recording facility on-site total program length)
· WORLD CLASS customer service
Ask about our PREMIUM REMOTE DOWNLOAD options for 100% hands-free operation.
Works with all phone systems
Our on-hold message systems are designed to easily integrate with most typical business telephone systems. (PBX, key service, VoIP).
All of our packages come with free usage of USB message playback hardware for the duration of your contract. Updates are produced in mp3 format and emailed to you ensuring lightning fast turnaround times.
If you have a VoIP system and do not require hardware, we’re happy to provide your update to you in whatever format you require.
Upgrading to VoIP?
Not all phone systems are created equal! We have partners that can provide you with a system that will allow you to continue utilizing your On-Hold Messaging AND provide you with all the features you require. If you’re unsure if your new system will be compatible, CONTACT US!
Get your FREE, industry specific On-Hold Messaging sample delivered right to your inbox!
Experience what your professional Audio Brand will sound like.
Sample delivered in 24 hours or less.
“The message on hold service is a must have, but picking the right partner is even more important. HPC focuses on serving the automotive dealership market and thus understands the need for frequent, time sensitive updates to support the constant changes in incentives, offers and promotions. ”
“We are very pleased with the services provided by Hold Please Communications. The messages are updated quarterly and we have input on customizing the messages. I would highly recommend them; it’s easy, professional and very cost effective.”
“The team at Hold Please Communications has their finger on the pulse of the caller experience. Their immense marketing knowledge along with an acute understanding of the automotive industry allow them to create on-hold messaging programs that perfectly blend marketing and customer service messages.”
