What our clients are saying…
What our clients are saying...
There are so many benefits to using On-Hold Messaging and Auto Attendant recordings! Don’t just take our word for it, though; check out how some of our clients have been taking advantage of the services.
“The team at Hold Please Communications has their finger on the pulse of the caller experience. Their immense marketing knowledge along with an acute understanding of the automotive industry allow them to create on-hold messaging programs that perfectly blend marketing and customer service messages. Our members love the results they have been seeing and we are proud to recommend them as the Preferred Supplier for our group.”
“We were fortunate to be introduced to HPC about a year ago. We deal with many different vendors for all areas of marketing, and I must say that Joe and his team are our favorite. Their business model is simple – they deliver an excellent product, when they promise it, how they promise it, and all for a fair price. The team is an absolute pleasure to work with and the quality of what they produce is second to none. Since we started our on-hold campaign, the feedback from our customers has been excellent and we have noticed sales increases in the products we are advertising. We’re not only happy to have found a great company to do business with, but a great group of people to work with. Thank you HPC team for being so awesome!”
“Message On Hold is awesome! When I first heard the message, I was very impressed with Cathy and what you put together for my company. I know it is a great way for my clients and suppliers to learn about (us). It is also helpful to Gus, the Service Manager (here). He said it is a great idea because often he has to put people on hold, whether to transfer a call or look up a part number. He feels more comfortable knowing the customer is listening to our message about ‘Making Their Home a Healthy Home!’ It will certainly be making people aware of what we have for products and services in a polite yet enthusiastic manner! As I said before, we should have had this a long time ago.”
“The message on hold service is a must have, but picking the right partner is even more important. HPC focuses on serving the automotive dealership market and thus understands the need for frequent, time sensitive updates to support the constant changes in incentives, offers and promotions. ”
“We are very pleased with the services provided by Hold Please Communications. The tapes are updated quarterly and we have input on customizing the messages. I would highly recommend them; it’s easy, professional and very cost effective.”
“I think it’s important to take advantage of every opportunity to get a message out to my customers. (We) offer many services and I’ve found that a message on-hold offers a unique way to expose our business to new clients and tell them who we are, what we do and how we can help. It’s important to have a message playing while clients wait on-hold. We don’t want them to feel like they’ve been abandoned so it’s our way of reassuring them we are doing all we can to assist them. The staff at Hold Please Communications is very attentive to our needs. The turn-around time is quick and whether it’s funny, informative or educational, the messages are always very creative and the information is getting out to my clients. I strongly recommend the services of Hold Please Communications.”
“I was sold on using Hold Please almost immediately. After years of dead air while on hold, we got a new phone system that allowed us to hook into a radio station, and although this was better, it had a major flaw… our customers were listening to our competitors’ commercials. Now we blend music with our own commercials and/or seasonal messages… which is much better. ”
Join our long list of satisfied customers!
Join our long list of satisfied customers!
