What is On-Hold messaging?

And Why Should You Use It?

It seems pretty self-explanatory: on-hold messages are messages that play “on hold” over your telephone system.  These professionally produced recordings are also an integral part of your company’s marketing strategy.   By providing timely, relevant information about your business, an on-hold messaging program reinforces current marketing campaigns and builds brand recognition.  This in turn increases call retention by improving the caller experience.  To top it all off, it also increases sales by targeting key demographics.

On-Hold Message Stats

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Who can benefit?

From SMB to enterprise, hpc offers audio solutions for businesses of all sizes in all markets.  Whether your marketing campaigns change monthly, seasonally, or annually, we can help you get the most out of your advertising initiatives.

Have more than one location?  We specialize in large accounts and would be happy to prepare a custom quote for you.

Contact us for a quote!


We could brag about ourselves, but we’d rather have our satisfied clients do that for us.  Check out how we’ve helped businesses all across North America make the most out of every phone call!

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What you get with hpc:

Here at hpc, we’re more than just a bunch of pretty faces.  We’re a dedicated group of composers, audio engineers, copywriters, and customer service professionals, all experts in our respective fields.  Whether you prefer messages that are professional, understated, or downright off-the-wall, we do our research to provide you with a custom program that fits your company’s needs and values.

 All programs consist of 5 custom 30 second messages mixed with music (4minutes total program length)

• WORLD CLASS customer service
• 24+ years in the industry
• OHMA Certified (On-Hold Messaging Association)
• Solutions for small, medium and enterprise businesses
• Full creative, copy and recording facility on-site total program length)
Purchase Equipment

System integration

Our on-hold message systems are designed to easily integrate with most typical business telephone systems.  (PBX, key service, VOIP).

All of our packages come with free usage of USB message playback hardware for the duration of your contract.  Updates are produced in mp3 format and emailed to you ensuring lightning fast turnaround times.

Hands-free remote hardware download options also available.  If you have a VOIP system and do not require hardware, please Contact Us to discuss file requirements.