15 01, 2024

Why On-Hold Messaging is a valuable tool for Credit Unions

2024-01-15T18:38:44+00:00January 15th, 2024|Business Phone, Customer Service, On Hold Messaging, Uncategorized|

A survey by Inbound Telephone Call Center reports that 94% of all marketing budgets are spent on inducing a customer to call, while [...]

7 11, 2023

Why is on hold messaging important for business telephones

2023-11-07T13:27:26+00:00November 7th, 2023|Business Phone, Marketing, On Hold Messaging, Uncategorized|

On-hold messaging is important for business telephones for several reasons: Enhanced Customer Experience: When customers are placed on hold, it's an opportunity for businesses [...]

7 03, 2022

How do I get an on-hold message for my business?

2023-02-07T15:39:29+00:00March 7th, 2022|Business Phone, Customer Service, On Hold Messaging, Uncategorized|

Telephone systems.  Hardware.  Content.  Various other technical doohickeys.  There is a lot of work and consideration that goes into the creation and deployment of [...]

25 01, 2022

When Karen Calls Your Business

2022-01-27T18:39:27+00:00January 25th, 2022|Business Phone, Customer Service, In Store Messaging, IVR Service, On Hold Messaging, Uncategorized|

Are you treating your callers well? More often than not, the demeanor you experience when interacting with your callers is a direct result the [...]

Time to upgrade your phone system?

Before you make any decisions, be sure to notify your provider that you use HPC for your on-hold messaging and that your new system needs to be able to accommodate either a digital file upload or be able interface a hardware message player.

Go to Top